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Privacy Policy

Your privacy matters to us

Last updated: May 23, 2026

PatentSecure ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our patent monitoring service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, company name, password
  • Profile Information: Technology areas, competitor lists, notification preferences
  • Payment Information: Billing address (payment is processed by invoice after contract conclusion)
  • Communications: Emails, support tickets, feedback

1.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent
  • Device Information: Browser type, operating system, IP address
  • Log Data: Access times, error logs, API requests

2. How We Use Your Information

We use your information to:

  • Provide and maintain our patent monitoring service
  • Process payments and send billing information
  • Send you patent alerts and notifications
  • Improve our service and develop new features
  • Respond to your requests and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Data Storage and Security

We store your data in secure databases hosted in the European Union (Frankfurt, Germany) using Neon Database. We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Regular backups and disaster recovery procedures

4. Third-Party Services

We use the following third-party services:

  • Vercel: Hosting and deployment
  • Neon Database: Database hosting (EU servers)
  • OpenAI: AI-powered patent analysis
  • Brevo: Email delivery

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services to you. Tax-relevant data (e.g., invoices, payment data) are retained in accordance with § 147 AO and § 257 HGB for the duration of the statutory retention periods (up to 10 years). Other personal data will be deleted as soon as the purpose of processing ceases to apply and there is no legal obligation to retain it.

6. Your Rights (GDPR)

Under the GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Object: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@patentsecure.app

7. Cookies and Tracking

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • Preferences and settings

You can control cookies through your browser settings.

8. International Data Transfers

Your data is primarily stored in the EU. When we transfer data outside the EU (e.g., to OpenAI), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our service.

11. Contact Us

For privacy-related questions or concerns, you can reach us at:

PatentSecure UG (haftungsbeschränkt)
Data Protection Contact
c/o Autorenglück #78416 Albert-Einstein-Straße 47
02977 Hoyerswerda, Germany
Email: info@patentsecure.app