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Frequently asked questions

Frequently Asked Questions

Find answers to common questions about PatentSecure, our features, and pricing.

General

01
Q.01What is PatentSecure?
PatentSecure is an AI-powered patent monitoring and infringement analysis platform. We automatically scan patent offices worldwide and use AI to detect potential infringements of your patents.
Q.02Which patent offices do you monitor?
We currently monitor USPTO, EPO, and WIPO, with CNIPA, JPO, KIPO, DPMA, INPI, IP Australia, and CIPO coming soon.
Q.03How does the AI analysis work?
Our AI models perform claim-by-claim analysis comparing new patent publications against your patents. Each match receives a confidence score indicating the likelihood of infringement.

Workflow & Data

02
Q.01Can I see the official file and register?
Yes. PatentSecure opens the official file wrapper and register entries — US documents via USPTO, the EP dossier via EPO, and deep links into national registers — from one place, so you review the source rather than a summary.
Q.02How do I find a patent's status and next step?
Ask the agent in plain language, for example "status and next step for EP4122556A1". It reads the register live and returns the current status, the next expected action and its deadline, each with the source it came from.
Q.03How long does an examination report take, and how many are there?
It varies by office and technology area, and a case can receive several examination reports before it is granted or refused. PatentSecure tracks each communication in the file history and flags the reply deadline for every one, so you can see how many there have been and what is due next.
Q.04What makes this faster than searching the office databases myself?
One case number resolves across every connected office at once, related family members are linked automatically, and a plain-language question is answered in seconds with sources — instead of logging into each register, exporting, and reconstructing the timeline by hand.
Q.05Which patent offices are live today?
USPTO and EPO are live today, with more offices rolling out. Coverage is queried live from each office register at the moment you ask, and alerts are then delivered as a daily digest.
Q.06What is your freedom-to-operate analysis based on?
Freedom-to-operate charts your product against patent claims limitation by limitation, grounded in prior-art and register data from sources such as EPO OPS and Google Patents. The search scope — databases, jurisdictions and what was screened versus analyzed — is auditable, so a colleague or attorney can check it.
Q.07Can my whole team use one workspace?
Yes. Teams share one workspace and dataset, with every action scoped to your organisation, so colleagues see the same cases, views and alerts.

Pricing & Plans

03
Q.01Can I upgrade or downgrade at any time?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect immediately.
Q.02Do you offer enterprise pricing?
Yes. For organizations with large patent portfolios or custom requirements, we offer tailored enterprise plans. Contact our sales team for details.

Features

04
Q.01What is the AI Chat feature?
AI Chat lets you ask questions about any patent in natural language. Get instant summaries, claim analysis, and comparisons without reading lengthy patent documents.
Q.02How often are patents scanned?
Patents are scanned daily. You receive email alerts whenever new patents matching your criteria are published.
Q.03Can I export analysis results?
Yes. You can export patent analysis, watchlists, and reports in various formats for sharing with your legal team.

Security & Privacy

05
Q.01Is my data secure?
Absolutely. We use AES-256 encryption at rest and TLS 1.3 in transit. All data is stored in EU data centers in compliance with GDPR.
Q.02Where is my data stored?
All data is stored in EU data centers. We never transfer your data outside the European Economic Area.
Q.03Do you share data with third parties?
No. We never share, sell, or provide your data to third parties. Your patent watchlists and analyses are completely private.

Still curious?

Still Have Questions?

Our team is happy to help you with any questions about PatentSecure.

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